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Frequently Asked Questions

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What are the minimum requirements for your Church Software?

Any computer with at least 4GB of RAM a hard drive of at least 5 gigs of free space will run our church software.

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What operating systems will it run under?

Assist desktop church management software will run on any version of Windows 8 and higher. (10 and higher recommended)

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How many records can I enter into the Church Software Program?

Unlimited once you register the church software program.

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Will your church software program manage multiple bank accounts?

Yes!  Our church software will also track multiple funds and auxiliaries. 

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Will I need another church accounting program?

No!  our church accounting software includes general ledger, accounts payable, giving and payroll.​

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Can I print checks from the church accounting system?

Yes!  You can most probably use the checks you already have.

Are the church accounting, contributions, and payroll modules integrated?

Yes!  All financial modules in the Church software program work together.  Only enter data once.

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Is The Church software Networkable?

Yes! Our Church software program is completely networkable.  ​

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Does The church management program come with a backup and restore feature?

Yes!  The church accounting and membership software can easily be backed up and restored.

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Can I mail merge from the church software program?

Yes!  You can print letters, envelopes, labels, and even merge to email.


About the Company

 

How long have you been providing church software to churches?

Churchsoft has been providing solutions for over 25 years.

 

Do you provide references upon request?

Churchsoft has thousands of satisfied customers to refer to.
 

How many installs come with the purchase?

Churchsoft gives a free install to the primary user for the pastor's home computer or laptop.

 

What is your return Policy for your church management software?

Our church management software comes with a no hassle 30 day money

back guarantee.

 
What kind of tech support comes with the church software purchase?

Churchsoft provides 60 days of free unlimited support with each church software purchase.
 

How well does your staff handle those that are not computer literate?  

Churchsoft tech support is extremely friendly and patient with all it's customers.

 

How expensive is your tech support?

Plans start at just $30 Per month.

       

General Church Software Questions

 

Do you provide an All-In-One software solution?
Churchsoft provides membership, mail merge, contributions, accounting, payoll and much more all in one solution.

Is your software web, PC, or Mac based based?

Churchsoft runs on either your local desktop or on the web via cloud technology.

 
Does your software run on an iPad or Android tablet?

Churchsoft online runs on any device that has a broadband internet connection.

 

Can I work from home and access my data at the church?

Churchsoft works well with third party remote access as well as Churchsoft Online.

​Can I export any report? 

Yes, Churchsoft provides the ability to export reports to a rtf.
 

Contribution Questions

 

​Does year-end giving receipt meet IRS requirement?

Yes
 

Do you have an easy locate feature to find a giver?

Yes
 

Can a mail merge giving letter be sent each month, quarter, year?

Yes
 

Does your software do pledges and deduct it automatically from pledge amount?

Yes
 
Can you choose the income account and the fund for deposits?

Churchsoft allows you to be fund and account specific. 
 

Do you support the envelope system? Can numbers be reassigned?

You can locate by name or envelope number.

 

Can I track tithes separate from offerings? 
Yes
 
Can I split a donation to various giving accounts? 
Yes
 

Can I password protect the giving module?

Yes
      

Payroll Questions

 

Does payroll post to checking with the click of two buttons? Does it post the split federal and other deductions automatically into the checking account?

Yes
 

Does your payroll auto calculate Fed Tax, Med Tax, FICA?

Yes
 

Does your payroll handle 1099 employees as well as 1099 vendors?

Yes
 

Does your software calculate and print 941, W-2, W-3 forms?

Yes
 

Does your payroll check show YTD information?

Yes
 
Can I track sick, personal and vacation days? Can you print a calendar with a vacation schedule? Accrue these days? 
Yes
 
Do you provide updated federal tax tables and forms as an option each year? 
Yes (additional costs apply)
 
Can I enter default amounts to deduct from payroll? 
Yes
 
Can I enter overrides to payroll deductions? 
Yes
 
Can I do clergy housing in payroll? Clergy reimbursements? 
Yes
 
Can I do before and after tax deductions? 
Yes

 

Other Accounting Questions
 

Do you  have a check register for entering checks?

Yes
 

Do you have a Balance Sheet?

Yes
 

Can I run a treasurer's report and profit & loss statement?

Yes
 
Can I handle fixed assets and long term liabilities? 
Yes
 
Does your program do fund accounting?  
Yes
 
Can I do fund and bank account transfers automatically in CP? 
Yes
 
Can I void a check automatically? Even split ones? 
Yes
 
Can I split checks and deposits? 
Yes
 

Can I setup and print out a church budget?

Yes
 

Will your software handle multiple checking, savings accounts and CD's?

Yes

 

Training/Technical Support Questions

 

Do you give free tech support?

Churchsoft gives 60 days of toll-free support.

 

How often can I call tech support?
Unlimited calls with FREE  or paid support?

Do you provide over the internet fee based training?
Yes and we will even set up your books with a paid training session.

 

Do you have on-site training

Yes,$400 per day plus travel expenses.



Can you do remote tech support sessions and fix most of my problem while I watch?

Yes

 

Networking/Operating System/Data Backup Questions

 

Can you network your software?

Yes
 

Can two people view data in Churchsoft at the same time?

Yes
 
Can one person work in the checking acccount while another works in contributions? 
Yes
 

Do you offer secure online backups as an option?

Yes

Do you have backup support for Flash, USB, External Hard Drives built into your software?​

Yes
 

Security Features

Do you have User Login's & unique user passwords? 
Yes,data is protected at the module level.
 
Do you provide Full & Restricted user rights 

Yes
Is your online system secure?

Yes. All our online data is backed up with triple redundancy and stored in a military grade data center.      

 
Other Features


Does your software print full color photo directories?​

Yes
 

Can I print birthday & anniversary lists?

Yes
 

Do you have a small groups tracker?​

Yes
 

Does your software have dynamic reporting using codes?

Yes
 

Can your software track hobbies?  Does it have a personal profile module?

Yes
 

Can margins may be adjusted for some reports?

Yes
 

Do you have a library module?

Yes
 

Does your software link to an internet map program?

Yes
 

​Mailing/Mail merge/eMail

 

​Can you print mailing labels?

Yes
 

Can I print mailing labels for any group?

Yes
 
Does your software allow for creation of new mail merge letters?

Yes
 

Do you have standard letters like visitors, sick, hospital, new member letters built into the program?  Can they be edited?

Yes
 

Do you have letters & labels to absentees?

Yes
 
Can I email a message to absentees?
Yes
 

Can I scan a signature file so that I do not have to sign letters?
Note:  This may only be done on user-defined letters only.

Yes
 

Can I print a thank-you letter at the end of the year  to contributors?

Yes
 

Can I send absentee letters?

Yes
 

Can I send a editable letter to the hospital?

Yes

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